I called Consumer Affairs. 

I was listened to.

Within 30 minutes the Postmaster for this Region called me back.

I received a really nice apology.

I was told that the person who'd spoken to me so rudely had been "corrected."

And I was assured that any future Express Mail Packages addressed to me, would be delivered TO MY DOOR.

So ... in about three weeks, after the guy has had opportunity to share the joy with his carriers - I'll be having something sent to me Express Mail.  And we'll just see. 

Cool beans.

... I'm thinking of picketing my post office.

I've described my problem before.  Anytime someone sends me an Express Mail package, my postal service provider refuses to bring it to my apartment. 

I had a package that was scheduled to be delivered to me last Saturday.  The carrier is ordinarily here at my apartment complex about 11.  At 10:45 I went to the mailbox area in hopes of meeting him and pleading for my package, but apparently he came early that day.  I'd missed him.

So instead of my package I got a note in my box saying that "Sorry we missed you" with information that if I would call the post office they would ReDeliver the package. 

I called. 

I was told, "We don't have time to deliver to people who live in apartments.  Either you can come in and pick it up or we will return it to sender."

I asked about their hours, realized that there was no way I could get there because I'm at work during those hours every day and because it was Express Mail I was informed that I had until TODAY to pick it up or it would be sent back. 

(Long story short, my boss allowed me to clock out so I could drive over and pick it up so I got my package) but I'm furious.

I've never lived anywhere that the Post Office refused to deliver registered or Express Mail to my door.  When I lived out in the middle of nowhere it was was literally a quarter of a mile from my mailbox to my door - they delivered.  Here where the guy can drive to within a few feet of my door it's "too much trouble".

When someone pays for Express Delivery - shouldn't they at least TRY to bring it to me?

At my mom's house which is also on a rural route the postal carrier will drive into her driveway, get out of his little vehicle, and walk his shorts clad self through many obstacles, past flower gardens, and up the steps to ring her doorbell. 

Here, it's too much trouble. 

I called the national customer service line (800- ASK-USPS) and was first told that someone from Consumer Affairs would return my call within 24 hours.  That didn't happen.  SO I called BACK to the national customer service line and was given the local number for the Albuquerque Consumer Affairs office which I will call tomorrow at some point between the hours of 6 am and 6 pm. 

But at the same time I was given the number I was advised, "It's unlikely that Consumer Affairs will be able to do anything about the policies of your local post office." 

Then what's the point of having a Consumer Affairs Office, I ask you.

And if they aren't able to do anything, who's the next person I should call?  My Congressman?

The US Taxpayer (of which God knows I am one) subsidizes the Postal Service to the tune of about $116,000,000 according to the most recent information I could find.  And keep in mind that money is in addition to the amount of revenue generated by the rates we are charged for the services provided.  

I'll bet that if we were to give that same amount of money to FedEx or UPS - (both of whom CAN find my door) that we'd get our mail delivered.

And in the meantime, if you want to send me a package, please don't use USPS.